Terms & Condition

1. General

Welcome to *VASTRA Home Textile*.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. PRODUCTS & PRICING

We strive to ensure that all product images, descriptions, colors, dimensions, and specifications displayed on our website are accurate.

However:
* Product colors may vary slightly due to different screen settings.
* Minor variations in fabric texture or stitching are considered normal.
* All prices are displayed in Indian Rupees (INR).
* Prices, offers, and product availability are subject to change without prior notice.

3. ORDERS & PAYMENTS

All orders placed on our website are subject to acceptance and product availability.

We reserve the right to:

* Accept or reject any order.
* Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
* Request additional verification before processing an order.

Payments are securely processed through trusted payment gateways.

4. SHOPPING & DEVILERY

At *VASTRA Home Textile*, we are committed to delivering your order safely and on time.

* Orders are processed within *1–2 business days* after payment confirmation.
* Delivery is completed within *5–7 business days* across India.
* Delivery timelines may vary depending on courier availability, remote locations, weather conditions, or unforeseen circumstances.
* Customers are responsible for providing accurate shipping information.
* Once dispatched, tracking details will be shared via Email, SMS, or WhatsApp (where applicable).

5. RETURN & REFUNDS

Every product at VASTRA Home Textile is carefully inspected before dispatch.

No Return & No Exchange

We do not accept returns or exchanges after delivery. Please review the product details and shipping information carefully before placing your order.

Exceptions
A replacement will only be considered if you receive:

A damaged product
An incorrect item.

Please report the issue within 24 hours of delivery by sharing:

Order ID
Product photos
Packaging photos

Eligible requests will be reviewed, and an appropriate resolution will be provided.

6. CANCELLATION

Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation requests cannot be accRefunds for eligible cancelled prepaid orders will be processed to the original payment method within the standard banking timeline.
epted.

7. USER RESPONSIBLITIES

By using our website, you agree that you will not:

* Provide false or misleading information.
* Use the website for unlawful activities.
* Attempt unauthorized access to our systems.
* Upload viruses or harmful software.
* Misuse any content or services offered on our website.

8. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:
* Logos
* Product Images
* Graphics
* Icons
* Videos
* Website Design
* Product Descriptions
* Text Content

is the exclusive property of *VASTRA Home Textile* and is protected under applicable copyright and intellectual property laws

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

9. LIMITATION OF LIABILITY

*VASTRA Home Textile* shall not be liable for:

* Indirect or consequential damages.
* Delays caused by courier partners or unforeseen events.
* Loss resulting from misuse of products.
* Temporary website interruptions or technical issues beyond our control.

Our maximum liability shall never exceed the value of the purchased product.

10. FORCE MAJEURe

VASTRA Home Textile shall not be held responsible for any delay or failure in processing, shipping, or delivering orders due to events beyond our reasonable control. These may include, but are not limited to, natural disasters, floods, earthquakes, fires, pandemics, government restrictions, strikes, transportation delays, courier disruptions, war, or other unforeseen circumstances.

In such situations, we will make every reasonable effort to resume normal operations as soon as possible